Help Center

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Find answers to common questions, get started guides, and connect with our support team.

Getting Started Guide

Learn how to set up TicketMesh in your server

Discord Community

Join our Discord server for live support

Contact Support

Get direct help from our support team

Feature Requests

Suggest new features and improvements

Frequently Asked Questions
Quick answers to the most common questions about TicketMesh

How do I add TicketMesh to my Discord server?

Click the 'Add to Discord' button on our homepage and follow the authorization process. Make sure you have Administrator permissions on your server.

What permissions does TicketMesh need?

TicketMesh requires permissions to manage channels, send messages, manage messages, and view audit logs to function properly.

How do I set up ticket categories?

Use the /setup-wizard command to configure your ticket system, including categories, support roles, and channel settings.

Can I customize ticket messages?

Yes! TicketMesh allows customization of ticket messages through the setup wizard.

Is TicketMesh free to use?

TicketMesh offers both free and premium features. Basic ticket functionality is free, with advanced features available in premium plans.

How do I get support if I have issues?

Join our Discord server for community support, or contact us directly through the contact form for technical assistance.

Community Support
Get help from our active Discord community
FreeAvailable 24/7
  • Community-driven support
  • Share tips and tricks
  • Feature discussions
Direct Support
Get personalized help from our support team
PremiumPriority response
  • Technical troubleshooting
  • Custom configuration help
  • Priority bug reports
Additional Resources
More ways to get help and stay updated

Still need help? Join our Discord community or contact our support team.