Legal Documents
Navigate between our legal documents and policies
Legal Document

Cookie Policy

Last updated: January 2025

What Are Cookies?
This Cookie Policy explains how TicketMesh uses cookies and similar technologies when you visit our web dashboard.

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

This policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.

How We Use Cookies

We use cookies and similar technologies for several purposes:

Essential Functionality

To enable core website functionality, such as user authentication, session management, and security features.

Performance & Analytics

To understand how visitors interact with our website, improve performance, and optimize user experience.

Personalization

To remember your preferences, settings, and provide a customized experience.

Marketing & Advertising

To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Examples:

  • • Authentication tokens for logged-in users
  • • Session management cookies
  • • Security and fraud prevention cookies
  • • Load balancing and performance cookies

Performance Cookies

These cookies collect information about how you use our website to help us improve it.

Examples:

  • • Google Analytics cookies
  • • Page load time tracking
  • • Error tracking and debugging
  • • User interaction analytics

Functional Cookies

These cookies enable enhanced functionality and personalization.

Examples:

  • • Theme and display settings
  • • Dashboard layout preferences
  • • Notification preferences

Marketing Cookies

These cookies are used to track visitors across websites for advertising purposes.

Examples:

  • • Social media tracking pixels
  • • Advertising network cookies
  • • Conversion tracking
  • • Retargeting cookies
Third-Party Cookies

We may use third-party services that set their own cookies. These services help us provide better functionality and analyze our website performance.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website.

Learn more: Google Privacy Policy

Discord OAuth

When you log in with Discord, Discord may set cookies to manage the authentication process.

Learn more: Discord Privacy Policy

Cloudflare

We use Cloudflare for security and performance. Cloudflare may set cookies for security purposes and to improve website performance.

Learn more: Cloudflare Privacy Policy

Cookie Duration

Cookies have different lifespans depending on their purpose:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential website functionality.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings.

Authentication Cookies

These cookies typically last for 30 days or until you log out, allowing you to stay logged in across browser sessions.

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • • View and delete cookies
  • • Block cookies from specific websites
  • • Block all cookies
  • • Receive notifications when cookies are set

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • • Accept all cookies
  • • Reject non-essential cookies
  • • Customize your preferences
  • • Change your preferences at any time

Opt-Out Links

You can opt out of specific tracking services:

  • • Google Analytics Opt-out
  • • Digital Advertising Alliance
  • • European Interactive Digital Advertising Alliance
Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

Essential Features

You may not be able to log in, access your dashboard, or use core functionality.

Personalization

Your preferences and settings may not be saved between visits.

Performance

The website may load slower or not function optimally.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • • Posting the updated policy on our website
  • • Updating the "Last updated" date
  • • Sending you an email notification (if applicable)
  • • Displaying a notice on our website
Your Rights
Depending on your location, you may have certain rights regarding cookies and your personal data.

Right to Information

You have the right to know what cookies we use and how we use them.

Right to Consent

You have the right to give or withdraw consent for non-essential cookies.

Right to Access

You have the right to access information about the cookies we use.

Right to Object

You have the right to object to the use of cookies for certain purposes.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: privacy@ticketmesh.win

• Discord: Join our support server

• Website: Contact form on our website