Privacy Policy

By using TicketMesh, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal information.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With your consent: When you explicitly authorize us to share your information
• • Service providers: With trusted third-party services that help us operate our platform (e.g., hosting providers, analytics services)
• • Legal requirements: When required by law, court order, or to protect our rights and safety
• • Business transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Encryption of data in transit and at rest
• • Regular security audits and vulnerability assessments
• • Access controls and authentication mechanisms
• • Secure data centers and infrastructure
• • Employee training on data protection practices

Depending on your location, you may have certain rights regarding your personal information:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• • Account data: Retained while your account is active and for a reasonable period after closure
• • Ticket data: Retained for operational purposes and deleted according to your server settings
• • Analytics data: Aggregated and anonymized data may be retained for longer periods
• • Legal compliance: Some data may be retained longer to comply with legal obligations

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.