Terms of Service

Account Requirements

• • You must be at least 13 years old to use our services
• • You must have a valid Discord account
• • You must provide accurate and complete information
• • You are responsible for maintaining account security

Account Responsibilities

• • Keep your login credentials secure and confidential
• • Notify us immediately of any unauthorized access
• • You are responsible for all activities under your account
• • One account per person or organization

Permitted Uses

• • Managing legitimate support tickets and user inquiries
• • Server moderation and administration
• • Community management and engagement
• • Educational and non-commercial purposes

Prohibited Uses

You may not use our services to:

• • Violate any applicable laws or regulations
• • Harass, abuse, or harm others
• • Spam or send unsolicited communications
• • Distribute malware, viruses, or harmful code
• • Impersonate others or provide false information
• • Attempt to gain unauthorized access to our systems
• • Use our services for illegal or fraudulent activities
• • Interfere with the proper functioning of our services
• • Create multiple accounts to circumvent restrictions
• • Use our services to compete with us

Our Rights

TicketMesh and all related trademarks, copyrights, and intellectual property are owned by us. You may not use our intellectual property without our written permission.

Your Content

You retain ownership of content you create or upload through our services. By using our services, you grant us a limited license to use, store, and process your content as necessary to provide our services.

Third-Party Content

Our services may include content from third parties. We do not claim ownership of such content and are not responsible for its accuracy or legality.

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may experience downtime for maintenance, updates, or technical issues.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will provide reasonable notice of significant changes when possible.

Feature Updates

We continuously improve our services and may add, modify, or remove features. Some features may be available only to certain users or subscription tiers.

Free Tier

We offer a free tier with basic functionality. Free tier users are subject to usage limits and may have reduced access to certain features.

Premium Services

Premium features are available through subscription plans. Pricing and features are subject to change with reasonable notice.

Payment Terms

• • Payments are processed securely through third-party providers
• • Subscriptions renew automatically unless cancelled
• • Refunds are handled on a case-by-case basis
• • You are responsible for all applicable taxes

Termination by You

You may terminate your account at any time by contacting us or using the account deletion features in our dashboard.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Effect of Termination

Upon termination, your right to use our services will cease immediately. We may delete your account data, though some information may be retained as required by law.

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Maximum Liability

Our total liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the amount you paid us for the services in the 12 months preceding the claim.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].