Bug Reports
Help us improve TicketMesh by reporting bugs and issues. Your feedback is essential for making the bot better.
Issues resolved this month
Average bug report response
Bugs successfully resolved
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Quick Checks
- • Verify bot permissions in your server
- • Check if the bot is online and responsive
- • Try the
/helpcommand - • Restart the bot or re-invite if needed
- • Check our FAQ for known issues
Self-Service Options
- • Use
/debug configto check setup - • Review our troubleshooting guides
- • Search Discord community for similar issues
- • Try recreating the issue in a test environment
- • Check if the issue occurs with other bots
Gather Information
Collect all relevant details about the bug including error messages, screenshots, and steps to reproduce.
Choose the Right Channel
Use our Discord #bug-reports channel for community support, or email for detailed technical issues.
Provide Complete Details
Include server ID, bot version, error logs, and a clear description of what happened vs. what you expected.
Follow Up
Monitor the report for updates and provide additional information if requested by our team.
Bug Report Template
Bug Title: Brief description of the issue
Server ID: Your Discord server ID
Bot Version: Current TicketMesh version
Steps to Reproduce: Detailed steps to recreate the bug
Expected Behavior: What should happen
Actual Behavior: What actually happens
Screenshots/Logs: Visual evidence or error messages
Our community is very helpful and can often resolve issues quickly. Try asking there before submitting a formal bug report.