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Introduction
Welcome to TicketMesh
Quick Start
Get up and running in minutes
Installation
Add TicketMesh to your server
Basic Setup
Configure your first ticket system
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  5. Setup
Getting Started

Basic Setup

Complete guide to configuring your TicketMesh ticket system with detailed setup options and best practices.

This guide assumes you've already completed the Quick Start Guide and have TicketMesh added to your server.

Interactive Setup Wizard

The setup wizard is the easiest way to configure TicketMesh. It will guide you through all necessary steps.

1
Start the Setup Wizard
Run the interactive setup command to begin configuration.
/setup-wizard

This command will open an interactive setup interface that walks you through each configuration step.

2
Configure Basic Settings
Set up your server's basic ticket system preferences.

Ticket Channel Category

Choose or create a category where ticket channels will be organized.

Ticket Panel Channel

Select the channel where users can create tickets.

Transcript Channel

Choose where closed ticket transcripts will be saved.

Statistics Channel

Optional channel for displaying ticket statistics.

3
Set Up Support Roles
Configure which roles can manage and respond to tickets.

The wizard will help you configure support staff roles with appropriate permissions:

Administrator Roles

Full access to all tickets and system configuration

Support Staff Roles

Can view, respond to, and manage tickets

4
Create Ticket Categories
Set up different types of tickets for better organization.

Common ticket categories you can set up:

🎫 General Support

General questions and assistance

🐛 Bug Reports

Technical issues and bug reports

💡 Feature Requests

Suggestions and new feature ideas

⚠️ Reports

User reports and moderation issues

Configuration Complete!

Once you've completed your setup, test your configuration and explore additional features:

Ticket FeaturesAdmin CommandsBest PracticesTroubleshooting
← Installation GuideTicket Features →

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